Privacy Policy
Welcome to CharmeEssence! This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services. We respect your privacy and are committed to protecting your personal information.
SECTION 1 - INFORMATION WE COLLECT
1.1 Personal Information: We may collect personal information, including but not limited to your name, email address, shipping address, and payment information when you make a purchase or interact with our website.
1.2 Automated Information: We collect information automatically through cookies and similar technologies, such as your IP address, browsing history, and device information.
1.3 SMS Marketing Disclosure:
Program Description: Our SMS marketing program involves sending promotional messages, updates, and notifications to individuals who have opted in to receive such communications. By opting in to our SMS marketing program, you consent to receive text messages from us at the phone number provided.
Data Handling: We collect phone numbers voluntarily provided by individuals who opt in to our SMS marketing program. These phone numbers are used exclusively for the purpose of sending SMS messages related to our products, services, promotions, and updates. We do not share, sell, or otherwise disclose these phone numbers to third parties for marketing purposes.
Disclosure of SMS Abandoned Cart: Our website may utilize cookies and other tracking technologies to identify when a customer's shopping cart has been abandoned. This information may be used to send cart reminder messages via SMS to help facilitate the completion of the purchase.
Third-Party Data Sharing: We do not engage in the sharing or selling of personal data, including SMS opt-in data and consent, with nonaffiliated third parties for marketing purposes. Any data sharing is limited to subsidiaries, affiliates, and service providers who assist us in delivering our SMS marketing messages.
Location Tracking and Location-Based Services: Our privacy policy may mention location tracking or location-based services in other contexts. However, it does not apply to our SMS marketing program, as we do not collect location data for the purpose of sending SMS messages.
SECTION 2 - HOW WE USE YOUR INFORMATION
2.1 Order Fulfillment: We use your personal information to process and fulfill orders, communicate with you about your purchases, and provide customer support.
2.2 Marketing Communication: With your consent, we may send you marketing communications about our products and promotions. You can opt-out of these communications at any time.
2.3 Website Improvement: We use automated information to analyze and improve our website's performance, functionality, and user experience.
SECTION 3 - INFORMATION SHARING
3.1 Service Providers: We may share your personal information with trusted service providers to assist us in delivering our products and services.
3.2 Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
SECTION 4 - YOUR RIGHTS UNDER THE CCPA
4.1 Access and Deletion: California residents have the right to request access to and deletion of their personal information. To exercise these rights, contact us at neutraorganicai@gmail.com
4.2 Opt-Out of Sale: California residents can opt-out of the sale of their personal information. To opt-out, click on the "Do Not Sell My Personal Information" link on our website or contact us at contacts.elegancecosmetique@gmail.com
SECTION 5 - COOKIE POLICY
Cookie Policy
This Cookie Policy explains we use cookies and similar technologies on our website. By using our website, you consent to the use of cookies in accordance with this Cookie Policy.
What are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work or to work more efficiently, as well as to provide reporting information and assist with personalized advertising.
How We Use Cookies
We use cookies for the following purposes:
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Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate our website and use its features. Without these cookies, certain services cannot be provided.
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Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
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Functionality Cookies: These cookies are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
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Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.
Your Choices Regarding Cookies
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can affect your user experience and parts of our website may no longer be fully accessible.
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Browser Controls: Most web browsers allow some control over cookies through browser settings. You can usually set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
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Third-Party Tools: Various third-party tools are available that enable you to control cookies. These include browser add-ons, extensions, and plugins.
Do Not Track Signals
Some web browsers may transmit "Do Not Track" signals to websites with which the browser communicates. Our website does not currently respond to these "Do Not Track" signals.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at contacts.elegancecosmetique@gmail.com.
SECTION 6 - SECURITY
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
SECTION 7 - CONTACT INFORMATION
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at contacts.elegancecosmetique@gmail.com
SECTION 8 - CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
Thank you for choosing CharmeEssence!